At livesports808, our players' privacy is a priority we have taken seriously from day one. This page clearly and transparently explains how we collect, use, store and protect your personal information. We are committed to never selling or misusing your data under any circumstances.
Our commitment to player privacy is not simply a legal requirement — it is a core value we uphold every day.
Livesports808 only collects data that is genuinely necessary to provide our services to you. We do not collect irrelevant or excessive data purely for commercial purposes.
Data Minimisation PrincipleAll data transmitted between your device and livesports808 servers is protected by 256-bit SSL encryption – the same level of security used by Malaysia's major banks such as Maybank and CIMB.
SSL 256-bitLivesports808 never sells, rents or exchanges players' personal data to advertisers, data brokers or any third party for marketing purposes without your consent.
No Data SalesLivesports808 players have the full right to access, correct, download, or request deletion of their personal data at any time via account settings or by contacting our support team.
Player RightsPlayer data is stored on servers protected by strict access controls, automated backup systems, and regular security audits conducted by independent third parties to ensure no data breaches occur.
Independent AuditLivesports808 sets clear retention periods for each category of data. Data is not kept longer than necessary, and deletion processes are carried out on a regular schedule in accordance with established policy.
Data Retention PolicyThis Privacy Policy explains how livesports808 collects, uses, stores, discloses, and protects your personal information when you use our platform at livesports808.asia, our mobile app, and all related services.
Privacy is not merely a legal obligation for livesports808 — it is a core part of how we respect our players. We understand that when you register an account and make your first deposit, you are placing a great deal of trust in us. We honour that trust by ensuring your data is never misused, never sold, and always protected with the latest security technology.
This policy applies to all registered players in Malaysia and covers all data collected through the website, app, live chat, email and any other interactions with livesports808.
Livesports808 collects several categories of personal data depending on how you interact with our platform. Below is a full list of the data categories we collect, along with an explanation of why each category is required.
We retain records of all financial transactions made through the livesports808 platform. This includes deposit history via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, withdrawal history to your bank account or e-wallet, records of settled bets, and records of bonuses and promotions you have claimed. This financial data does not include your full credit card number or banking passwords — we do not store that information under any circumstances.
When you contact the livesports808 support team via live chat, email or WhatsApp, we retain records of those communications for service improvement purposes and to assist in resolving any disputes that may arise.
Livesports808 collects data through several channels. Understanding these channels helps you make more informed decisions about the information you share with us.
When you use the livesports808 platform, our systems automatically record technical data such as your IP address, device type, gameplay session logs, and transaction history. This data is collected via industry-standard technologies including session cookies, server logs, and mobile app SDKs.
In certain situations, livesports808 may receive information about you from legitimate third parties, such as payment processors (to verify transactions), third-party identity verification services (to fulfil KYC requirements), and fraud prevention agencies. All such information is used solely for the stated purpose and is not shared further without clear justification.
Livesports808 uses your personal data only for legitimate, necessary purposes that are directly related to the services we provide. We do not use your data for purposes you would not reasonably expect, or for any purpose not described in this policy.
| Purpose of Use | Legal Basis | Data Categories |
|---|---|---|
| Setting up & managing your account | Contract performance | Identity, transactional |
| Processing deposits & withdrawals | Contract performance | Financial, identity |
| Identity Verification (KYC) | Legal obligation | Identity, documents |
| Fraud prevention & security | Legitimate interests | Technical, transactional |
| Customer support & complaints | Contract performance | Communication, identity |
| Responsible Gaming & Monitoring | Legitimate interests | Usage, transactional |
| Marketing communications (with consent) | Consent | Email, phone |
| Platform improvements & analytics | Legitimate interests | Usage, technical |
Livesports808 does not sell your personal data. Full stop. That said, in the course of running the platform, we do need to share certain data with carefully selected third parties in limited and legitimate situations.
Some of our data processors may operate outside Malaysia. In such cases, livesports808 ensures that data transfers only take place to countries or entities that provide an equivalent or higher level of data protection. Binding data processing agreements are signed with all third-party processors.
Livesports808 continually invests in its data security infrastructure to ensure player information is protected to the highest standard we can achieve. Below are the key security measures we have in place.
Livesports808 does not retain data for longer than necessary. We maintain a clear data retention policy to ensure that data is deleted or anonymised once it is no longer needed.
| Data Categories | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account period | Required for service operations |
| Financial transaction records | 7 years from transaction date | Tax & financial legal requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering obligations |
| Support communication logs | 3 years | Dispute resolution & service improvement |
| Technical & security logs | 12 months | Fraud detection & system security |
| Marketing data (with consent) | Until consent is withdrawn | Promotional communications |
| Closed account data (undisputed) | 90 days after closure | Appeal period |
Once the applicable retention period has expired, data will either be permanently deleted from our systems or anonymised so that it can no longer be associated with you as an individual.
As a livesports808 player residing in Malaysia, you have several rights in relation to your personal data. livesports808 is committed to respecting and facilitating the exercise of these rights without placing unnecessary barriers in your way.
Livesports808 uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience and analyse usage patterns for ongoing improvement.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect certain functions of the livesports808 platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.
Livesports808 is a platform strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18 under any circumstances.
If we discover that personal data belonging to a minor has been collected without parental or guardian knowledge and consent, we will take immediate steps to delete the data and close the associated account. Any winnings or balances linked to an underage account will be forfeited.
Livesports808 employs multiple mechanisms to prevent underage registration, including date-of-birth verification during sign-up and a rigorous KYC process. We encourage parents and guardians to use parental control tools on their devices to prevent minors from accessing online gambling platforms.
Livesports808 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via your registered email and through a prominent notice within the platform at least 14 days before they take effect.
We encourage you to check this page periodically to stay informed about how livesports808 protects your data. The date of the most recent update is always shown at the top of this page and below this section.
For any enquiries, concerns or requests relating to your data privacy, you can reach us through the following channels:
As a registered player, you have full control over your personal data. Below are the rights we guarantee to every player.
You have the right to request a copy of all personal data we hold about you. livesports808 will provide a complete report in a readable format within 30 days of your request.
If any of your personal data is inaccurate or out of date, you have the right to request a correction. Contact livesports808 support or update your information directly through your account settings.
You may request the deletion of your personal data when it is no longer needed, except where we have a legal obligation to retain it, such as mandatory financial records.
In certain situations — such as when you dispute the accuracy of your data or object to its processing — you may request that livesports808 restrict the processing of your data while the matter is being resolved.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider should you choose to do so.
You may object to the processing of your data for specific purposes such as direct marketing at any time. Once an objection to marketing is received, livesports808 will immediately stop using your data for that purpose.
How to Exercise Your Rights
To exercise any of the rights above, submit a request to the livesports808 privacy team by emailing support@livesports808.asia with the subject line "Data Privacy Rights Request". Please include your full name and account email address to facilitate the verification process. livesports808 will process your request within 30 business days and will reach out if additional information is required to verify your identity before fulfilling the request.
This service is free for reasonable requests. For excessive or repeated requests, livesports808 reserves the right to charge a reasonable administrative fee or decline the request with clear justification.
Answers to the questions players ask most about data privacy at livesports808.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way livesports808 handles your personal data, our team is ready to assist you at any time.
This Privacy Policy forms part of livesports808's broader player protection framework. The following documents together constitute the full agreement between you and livesports808.